The service with a smile was from the safe contactless checkin, extra safe housekeeping and free underground parking.
The staff throughout the property and ambiance and quality of food in their premises was also amazing.
Reviewed by Alaeddin a TripAdvisor traveler United Arab Emirates 18th July 2020
My stay for 4 months (as temporary housing for front-liners) was enjoyable despite the pandemic, they made sure that our needs were attended immediately, thanks to all the friendly and helpful staff of Park Rotana Abu Dhabi
Reviewed by DC a TripAdvisor traveler United Arab Emirates 14th July 2020
Fantastic hotel with superb service.
All staff are accomodating and friendly.
Facilities are clean and well maintained.
Foods are mouth watering.
I enjoyed my stay and I had fun.
Keep up the good work.
Reviewed by Larry a TripAdvisor traveler 13th July 2020
"A safe haven for covid frontliners"
Park Rotana has been our temporary home for the past 4 months while we were on covid duties. We had an excellent and comfortable stay! I would just like to pay my highest respect and utmost thanks to all the staff, from the kitchen, to the cleaners, to the guards, receptionists, managers, everyone! God bless you all!
Reviewed by Lizmula a TripAdvisor traveler United Arab Emirates 13th July 2020
Better and suitable hotel to stay, its located in good location to explore Abu Dhabi city and essential area
Good for family and honeymooner
the staff are friendly and updated with all occur international challenges
Reviewed by TAHA a TripAdvisor traveler United Arab Emirates 14th June 2020
"Long term stay very good option"
I stayed for 107 days and that too under COVID 19 pandemic when it started and things evolved.
There is utmost care taken by the Hotel Staff and ensured that your comfort is priortised. We were informed pro-actively on the changes . Overall my experience is excellent.
In general the staff are very well trained. Nazoomi stands out among all of them, she quite an ambassador if I may say.Sky is also very helpful young boy. Derick is another person along with Babu who would always greet you with great smile and charm. Twinkle is very kind too.
In case I return, when situation is conducive , I shall choose again.
Reviewed by MOUSUMI a TripAdvisor traveler India 27th May 2020
Everything was smooth from check in to check out. All the team was helpful about your needs. Waiters was very friendly, housekeeping was there to assist about something in your room, Reception and operators are there to assist you anytime of the day.
Reviewed by Mike a TripAdvisor traveler United Arab Emirates 21st April 2020
"Perfect self Isolation"
I have had an excellent experience during my stay at the hotel. Friendly and helpful reception @ 03h00 in the morning. The staff adjusted very swiftly to the Self Isolation Mode. Good food, Clean rooms. Good Beds, all the service was exceptional! A special thank you to Camille and the staff at the Teatro restaurant. Thank you for all the spoils that is part of the welcoming and hospitable atmosphere at the hotel. Good job for all the cleaning staff on the 7th floor. Keep up the good work! Till next time.
Reviewed by Rrrr a TripAdvisor traveler Western Cape 24th March 2020
"Excellent stay experiance"
I would like to thank the receptianest for upgrading my room. He chk me in with very profissional way .. the hotel so clean / super comfortable bed / food was so good / The GYM at hotel is very good comparing with other hotel
Reviewed by Alalkeem a TripAdvisor traveler United Arab Emirates 10th March 2020
The room is very clean, the breakfast room is very good, the waiters are very attentive, I like the fresh juice very much. Sky provided me with very high quality service. It was a pleasure to chat with him. Everything is fine.
Reviewed by Ham a TripAdvisor traveler United Arab Emirates 10th March 2020
Confused Staff Overall facility is nice but had problem(s) with staff (1) called them to ask about room capacities and booked based on their advice, while check in they didn't comply with what they promised (2) they offered apartment in 2nd building which 4 stars stars while my booking in the 5 stars facility (3) apartment is nice but bedrooms very small (4) had to ask for blankets and pillows (many times), yet didn't receive what I asked (5) while check out they still got confused about our bill and payment
AHMED (Family With Young Children) United Arab Emirates 26th March 2020. Source: Agoda
Habib Khokhar 8th March 2020. Source: Google
مكان راقي وجميل بسعر مناسب Good: تصمم الفندق راقي ومريح
Bad: ازعاج اعمال الصيانه في وقت الصباح
Khalid United Arab Emirates 27th February 2020. Source: Booking.com
Excellent Good: Value for money, spacious room, available amenities, restaurant etc.
Basim Saudi Arabia 24th February 2020. Source: Booking.com
Attended a town hall meeting.. was good
sukumarbabu dhanasekar 19th February 2020. Source: Google
كانت من اجمل الايام التي قضيتها في الفندق Good: اعجبني الفندق بشكل عام
Mohammed Saudi Arabia 15th February 2020. Source: Booking.com
Good Good: front desk staff and quite location. due to cold weather pool area was not considered by us although it looks good
Bad: hotel location away from the centeral area of abu dhabi
Omar Saudi Arabia 11th February 2020. Source: Booking.com
Nice place to stay for work. Central location and easy to get taxis and good service. Good: The hotel staff are very courteous and efficient. The hotel gave me a free upgrade which was great. I didn't add breakfast because it was too expensive, but I know from previous stays at the Rotana that the breakfast is very good. I wish it was a little more affordable.
Cairo United Arab Emirates 10th February 2020. Source: Booking.com
Exceptional Good: The staff was exceptionally friendly and helpful. We encountered a very stressful situation during our stay and the staff were very compassionate and willing to assist to their utmost. It made us feel very valued and grateful for their attention to our needs.
Lois Netherlands 4th February 2020. Source: Booking.com
فندق رائع وقريب من مسجد المرحوم الشيخ زايد بن سلطان بمدينة ابوظبي اسعاره مناسبة للنزلاء
abdalla almadbooli 2nd February 2020. Source: Google
This is a lovely hotel. Big rooms great service and very friendly staff. Rooms are in good condition and well maintained.Nice views too